In the unlikely event that a product is faulty, please contact us straight away. The quickest way is to visit your local store where one of our team will happily assess your item. If this is not an option, please email firstname.lastname@example.org for alternative options.
Determination as to whether a product is faulty or not will be at the sole discretion of Elverys Sports. Where a product is determined to be faulty, we will refund your original delivery charges and you will not be charged for any extra postage costs incurred.