Help Topics

Store Services

• Store Opening Hours
• What stores offer Customised Insoles?
• What stores offer 3D foot scanning?
• Kids Footwear Fitting
• What stores offer shirt printing?

Delivery Information

• Deliveries - Republic of Ireland
• Deliveries - International
• I didn't receive all of my order?
• I received an incorrect order?

Returns

• Returns Policy
• Returning a purchase to a store
• Returning an online purchase via post
• How long does it take to process my return/refund?
• My purchase is faulty
• Exceptions

Click & Collect Orders

• How do I place a Click & Collect order
• How long does a Click & Collect order take?
• How long will you hold my Click & Collect order?
• I didn't get any update on my Click & Collect order?

Click & Reserve/Find in Store

• What is Click & Reserve/Find in Store?

Home Gym

• Ask An Expert
• Home Gym Delivery
• Home Gym Assembly
• Home Gym Aftercare
• WEEE Recycling/Collection of old products

Gift Cards

• E-Gift Cards
• Using an Intersport Elverys Gift Card
• Using a One4All Card

Other Services

• FAI Castore Pre-order May 2023
• Student Discount
• Humm Finance
• The item I want isn't available in my local store?