Ask an Expert
Ask an Expert is a Intersport Elverys service where customers can talk to an in-store Home Gym Product Expert, via a live video call.
Our in-store Experts can answer questions or queries related to keep-fit equipment for your home gym needs; choosing the correct machine, advice on complementary products to those you already own, bundles, iFit technology and apps, product comparisons based on your budget, and other queries.
How it Works;
Customers can book a call with an Expert at a time and date that suits by visiting the link here; https://intersport-elverys.appointedd.com/ Just choose Home Gym Expert Call.
Frequently Asked Questions
Q. Will I be seen on the call?
A. You will be able to see and hear our Expert, but you can switch off your camera if you wish. Your microphone will need to be on for us to hear you.
Q. What details do I have to share?
A. We need your email address, name and phone number for booking. There are some short questions included also to give our staff Experts a better idea of what you are looking for, in advance of the call.
Q. What can I use this service for?
A. Ask an Expert is a way for you to get live expert product advice on Home Gym products. You may want to view a product in-store in real-time, see how it works, get further information like equipment dimensions, usage, or suitability.
Q. Can I get information on an existing order?
A. Unfortunately, we cannot answer queries on existing orders during these calls, but should you need help, just click on the blue help bubble at the bottom of the page.
Q. How do I purchase the item I have been looking at with the Expert?
A. Our Expert will guide you through the quickest way to make a purchase.
Q. I didn’t get an email when I made a booking.
A. Please check your junk or spam email folder for your booking email confirmation if you haven’t received it.